Friday, January 29, 2010

Listening to clients needs

So often, we get caught up in what we think clients want to hear, but forget to listen and ask what they want and desire. I met with a terrific wedding couple last night for wedding photography.
It was a pleasure to listen to them and ask them about their day, not mine. To find out the little things that realy make an impact what they want from us. I know way to many photographers
who talk too much about themselves and what cameras, computer programs, albums, they use etc.
We buy a product or service from a sales person, not because we need it, but because they make us feel comfortable and reassuring it is what we need.

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